Frequently Asked Questions

For Customers

How do I get my favorite artist to do this??

How will the quality of my record be?

How long will it take my record to get to me?

Do you ship to my country?

What is your return policy?

How long do I have to wait for my record?

Can I get a bulk-order discount?

What materials are my records made of?

How does "Build Your Own Greatest Hits" work?

For Artists

What products am I able to sell with Vinyl Exclusives?

What's the catch? There must be fees, right?

Can I set a bulk-order / discount policy?

Do the music / artwork files have to be my own?

Can I order a few records for myself?

What's the process? How do I sign up?

What materials are my records made of?

Can I negotiate higher royalties? Why are they set where they're set?